Ongoing care & engineering support
Launch is planting. Care is what makes it grow.
Websites and platforms do not stay healthy on their own. Dependencies age, security issues surface, pages slow down as content grows, and the business keeps needing new things. Ongoing care keeps your platform fast, secure and improving, looked after by people who understand how it was built.
Care makes sense when
- 1Nobody is clearly responsible for keeping the site updated and secure
- 2Your previous developer or agency is no longer around
- 3Updates feel risky, so they keep getting postponed
- 4Small changes take weeks because there is no one to ask
- 5Speed and search performance have slowly slipped
§01What changes
From hoping it holds to knowing it is looked after.
Before
Unattended
- Updates postponed until something breaks
- Problems found by customers first
- No one who knows how the platform fits together
- Improvements stuck waiting for a project
After
Under care
- Monitored, patched and backed up as routine
- Issues caught early and fixed calmly
- Architectural knowledge that stays with your platform
- A steady stream of improvements
§02How it works
A clear path, one stage at a time.
Stage 01 · Plant
Health check
We review the platform's code, hosting, security and speed, and note what needs attention first.
Stage 02 · Root
Stabilize
Urgent fixes, backups and monitoring put in place so nothing is left to chance.
Stage 03 · Establish
Ongoing care
Regular updates, checks and improvements, with clear communication about what changed and why.
§03What care can include
The tending that keeps a platform healthy.
Every platform is different, so care is shaped around yours. These are the pieces it is usually built from.
Monitoring
Uptime and error monitoring, so problems are spotted and fixed before customers report them.
Security updates
Dependencies, frameworks and servers kept current and patched, with every change tested first.
Backups you can trust
Automatic backups, checked by actually restoring them.
Speed checks
Regular PageSpeed and Core Web Vitals reviews, so performance does not slowly slip.
Small improvements
Copy changes, new pages and small features without starting a new project.
A roadmap
A shared list of what to improve next, prioritized by what helps the business most.
Questions owners ask
Frequently asked questions
Can you look after a site you did not build?
Yes. Care starts with a health check so we understand how your platform is put together, and anything risky is stabilized before routine care begins.
What platforms do you support?
Custom platforms built with modern JavaScript and TypeScript stacks such as Next.js and Node.js, and WordPress or WooCommerce sites, especially when a move to something faster is on the horizon.
How quickly do you respond?
Response times are agreed up front as part of your care arrangement, with urgent issues handled first.
How much does care cost?
It depends on the size of the platform and how much ongoing development you want. After a health check you receive a clear monthly proposal.
Next season starts here
Keep your platform growing, not just running.
Tell us about your site and who looks after it today. We will start with a health check and a clear plan.
- Free, no-obligation consultation
- Reply within one business day
- Led by a principal architect